Shipping Policy

Processing Time
Orders are processed within [1–2] business days (excluding weekends and US public holidays). You will receive a tracking number once your order ships.

Domestic Shipping 

Note: Rural addresses may experience longer delivery times.

Split Deliveries
If your order contains multiple items, they may arrive separately (e.g., blankets ship from a different warehouse). You will not be charged extra.

Tracking
A tracking link will be emailed once your order ships. If you haven’t received it within 4 business days, check your spam folder or contact us.

Lost or Stolen Packages
We are not responsible for lost or stolen packages after delivery confirmation. Please ensure your shipping address is secure. If incorrectly marked as delivered, contact the carrier first – we will help file a claim.

Shipping Delays
We are not liable for delays caused by weather, carrier strikes, or holidays (e.g., Black Friday, Christmas). We will notify you of any major delays.

Questions? Email: logistics@jzsupplychain.com